Support Center

BCC5000 series

BCC5000
TLC5000

The BCC5000 rises to conquer tough outdoor photography needs with a business-smart solution, featuring weather-resistant housing and an solid camera clamp.

BCC5000_all set_final_wt_250108b.png__PID:980ab453-365a-4b28-9d53-87a4d5539299

Support Center

TLC2020 series

TLC2020
TLC2020-C
TLC2020-M
TLC2020-H

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1. Conduct a 1-2 day trial shoot before the official project shoot.
2. Place desiccants inside the waterproof casing to prevent water accumulation.
3. Replace the waterproof housing every 4 to 6 months if used outdoors.

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1. Conduct a 1-2 day trial shoot before the official project shoot.

2. Place desiccants inside the waterproof casing to prevent water accumulation.

3. Replace the waterproof housing every 4 to 6 months if used outdoors.

Please follow the firmware upgrade procedure to ensure a smooth upgrade.

Firmware Update Procedures

Downolador Click Here to watch tutorial video!

Please read the firmware upgrade procedure before in the upgrade package to update your camera.

Firmware Version 175

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2. Command center related

2.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

Firmware Version 173

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2. Command center related

2.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

Firmware Version 170

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2. Command center related

2.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.2. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

2.3. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1.1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1.2. Resolve the issue of the command center not properly recognizing USB cables.

1.3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Download Now

Must download firmware with Windows only (not compatible with macOS).

Update Note:

1. Command center related

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

1-3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Update Procedures

Download Now

Please read the firmware upgrade procedure before in the upgrade package to update your camera.

Firmware Version 2.5.3

Download Now

Update Note:

1. Command center related:

  • Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Copy of Firmware Version 2.5.3

Copy of Download Now

Copy of Update Note:

Copy of

  • Copy of Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Copy of Resolve the issue of the command center not properly recognizing USB cables.

Copy of 2. Address the abnormal power consumption problem caused by enabling the Schedule function.

Copy of 3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Copy of Firmware Version 2.5.3

Copy of Download Now

Copy of Update Note:

Copy of

  • Copy of Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Copy of Resolve the issue of the command center not properly recognizing USB cables.

Copy of 2. Address the abnormal power consumption problem caused by enabling the Schedule function.

Copy of 3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Firmware Version 175

Downolad

Must download firmware with Windows only (not compatible with macOS).

View Update Note

1. Command center related:

1-1. Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.

1-2. Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Product Detail

Please select your model

BCC2000 Plus

Go to ProductSupport-Center_BCC2000Plus_500x500_250415.jpg__PID:91e57543-2f1e-4b45-a964-50815868639c

BCC2000 Plus

Go to Product
UNBOXING VIDEO
QUICK GUIDE
USER MANUAL
Camera

* Required firmware version: 150 or higher

English

Traditional Chinese

Japanese

German

Russian

Power Housing

Unboxing & Installation Video

Clamp
Extender Kit (AFB1000)
Command Center

BCC2000 Plus

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BCC5000

Go to Product
UNBOXING VIDEO  * Follow the video for FIRST setup
SOFTWARE

Step 1: Bluetooth APP

APPManual

Set up the camera’s Wi-Fi via the Bluetooth app

Click and proceed with Chrome & Edge browser on Windows & Mac

Step 2: Wi-Fi Operating APP

APPManual

Wi-Fi remote control via the above link

QUICK GUIDE
USER MANUAL
ABOUT PRODUCT
USER MANUAL
Camera

English

Traditional Chinese

Japanese

German

Russian

Power Housing

Unboxing & Installation Video

Clamp
BCC5000

Review additional details about this product

Go to Product
UNBOXING VIDEO

* Follow the video for FIRST setup

SOFTWARE

Step 1: Bluetooth APP

* Click and proceed with Chrome browser

QUICK GUIDE
USER MANUAL
Camera

* Required firmware version: 150 or higher

Support Center

BCC5000

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Register

Register Now

to get a Free Extended Warranty

Register

to get a Free Extended Warranty

APP Download

Register

to get a Free Extended Warranty

Quick Guide

Register

to get a Free Extended Warranty

Unboxing

Firmware Version 2.5.3

Download Now

Update Note:

1. Command center related:

  • Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Resolve the issue of the command center not properly recognizing USB cables.

2. Address the abnormal power consumption problem caused by enabling the Schedule function.

3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Copy of Firmware Version 2.5.3

Copy of Download Now

Copy of Update Note:

Copy of

  • Copy of Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Copy of Resolve the issue of the command center not properly recognizing USB cables.

Copy of 2. Address the abnormal power consumption problem caused by enabling the Schedule function.

Copy of 3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Copy of Firmware Version 2.5.3

Copy of Download Now

Copy of Update Note:

Copy of

  • Copy of Optimize the command center to detect abnormal power issues with the ATH2000 battery pack.
  • Copy of Resolve the issue of the command center not properly recognizing USB cables.

Copy of 2. Address the abnormal power consumption problem caused by enabling the Schedule function.

Copy of 3. Enhance the image capture quality to eliminate the occurrence of greenish pictures under specific conditions.

Got Questions?

Check out the answers to some popular questions.

Go to FAQ

Got Questions?

Check out the answers to some popular questions.

Go to FAQ